We know you have questions. Here are honest answers to the most common ones.
We're a resource for homeowners who are struggling with their mortgage and don't know where to turn. We help connect you with mortgage relief professionals who may be able to discuss options for your situation. Think of us as a starting point — a way to find out what help may be available without any cost or commitment.
No — we're a private service and have no affiliation with any government agency. We're not HUD, CFPB, or any federal or state program. We're an independent company that helps connect homeowners with mortgage relief professionals.
No — we're a connection service, not a mortgage relief provider. We help you find professionals who specialize in mortgage relief. Any actual services would be provided by the independent professionals who reach out to you.
It's completely free. There's no cost, no commitment, and no obligation to submit your information. We generate revenue from professionals who access our platform, not from homeowners who need help.
Mortgage relief professionals who specialize in helping homeowners in situations like yours. They're independent specialists — not employees of Mortgage Options Network. They'll reach out to discuss your situation and what options may be available.
Most homeowners hear back quickly — often within minutes to a few hours during business hours. Professionals on our platform are actively looking to connect with homeowners and typically respond the same day.
The specialists who may reach out are experienced in mortgage relief and loss mitigation. We always encourage you to ask questions and take the time you need before making any decisions.
We collect basic information about you and your mortgage situation — things like your name, contact info, lender, and how far behind you are. This information is used to connect you with mortgage relief professionals who may be able to help. See our Privacy Policy for full details.
Yes, absolutely. Call us at 855-789-9279 or email support@mortgageoptionsnetwork.com and we'll process your request promptly. If you've already been contacted by a professional, you can also opt out directly with them.
A loan modification is a permanent change to your mortgage terms — like lowering your interest rate or extending your loan — to make your monthly payment more manageable. It's one of the most common options mortgage relief professionals discuss with homeowners. Learn more in our Resources section.
Forbearance is a temporary pause or reduction in your mortgage payments while you work through a difficult period. It's important to understand that the paused payments are still owed — but it can give you breathing room when you need it most. Learn more in our Resources section.
It's not necessarily too late. Even after receiving a foreclosure notice, options may still be available to you. The sooner you act, the more options you're likely to have — but many homeowners in foreclosure have found a path forward. Don't give up without exploring your options.
We accept submissions from homeowners in 49 states. (We do not currently accept submissions from Delaware residents.) Visit our States We Serve page for the full list.
We welcome submissions from mobile home owners. Just indicate that on the form — mobile home owners may have options available to them, and a specialist will be aware of your situation when they reach out.
Self-employed homeowners can absolutely submit their information. The mortgage relief process may require a bit more documentation for self-employed borrowers, but options may still be available. A specialist who reaches out will be able to guide you. Learn more in our Resources section.
You can call us at 855-789-9279 (Monday–Friday, 9 AM–5 PM PST), email us at support@mortgageoptionsnetwork.com, or use the contact form on our Contact page. We're happy to help.
The TCPA (Telephone Consumer Protection Act) is a federal law governing how companies can contact consumers by phone and text. When you submit our form, you're providing consent for mortgage relief professionals to contact you using automated systems. Consent is not required to receive any service, and you can opt out at any time.
To stop text messages, reply STOP to any text. To opt out of calls or emails from a specific professional, contact that professional directly. To have your information removed from our platform, contact us at 855-789-9279 or support@mortgageoptionsnetwork.com.
Yes — our site uses SSL/TLS encryption and we take reasonable measures to protect your information. See our Privacy Policy for full details.
Under the California Consumer Privacy Act (CCPA) and similar laws, you may have the right to opt out of the sale of your personal information. To exercise this right, contact us at 855-789-9279 or support@mortgageoptionsnetwork.com and we'll process your request within 30 days.
Contact us directly or submit your information to connect with an independent mortgage relief professional.
Contact Us →About Us: Mortgage Options Network, operated by Pipeline Harbor Digital LLC, connects homeowners with independent mortgage relief professionals who may be able to help. We are a service — we do not provide mortgage relief directly, and we do not charge consumers for submitting their information. Any professional who contacts you is independent; we encourage you to ask questions and feel comfortable before moving forward. This site does not provide legal or financial advice.